Privacy Policy
Who we are
Our website address is: https://jamjanresort.com. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly during your stay and interactions with us.
Bookings & Personal Data
When you make a reservation at Jamjan Resort, we collect personal information necessary to process your booking, such as your name, email address, phone number, and payment details. This data is handled securely and is used strictly for reservation management, customer service, and legal compliance.
Cookies & Tracking
If you visit our login page or make a booking, we will set a temporary cookie to determine if your browser accepts cookies. We use cookies to enhance your browsing experience, remember your preferences, and understand how our website is used. You can disable cookies in your browser settings, though this may affect site functionality.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., Google Maps for our location, videos, social media feeds). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you and use cookies.
Who we share your data with
We do not sell or rent your personal information to third parties. We may share necessary data with trusted service providers (such as payment gateways or booking channel managers) solely for the purpose of facilitating your reservation. If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website or make a booking, we store the personal information provided indefinitely for administrative and customer service purposes. All users can request to see, edit, or delete their personal information at any time (except they cannot change their username).
What rights you have over your data
If you have an account on this site, or have left comments/bookings, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
